If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason, subject to any applicable legal exceptions. The withdrawal period expires 14 days after you, or a third party indicated by you (other than the carrier), acquires physical possession of the goods. To exercise your right of withdrawal, please complete and submit the form below.
What Happens Next Once your withdrawal request has been received, we will send a confirmation email acknowledging receipt of your request. We will then provide return instructions or arrange collection of the goods, where applicable. If your withdrawal is valid under applicable consumer protection laws, a refund will be issued without undue delay and in accordance with legal requirements. For any questions regarding your withdrawal request, please contact us at kelbandco@gmail.com.